IPS companies and locations
Web & Mobile Apps
When This Statement Applies
Personal Information We Collect and How We Use It
Mobile / Web Application Registration and Service Data
Product Improvement and Testing Data
Web Site Data
Job Application and Hiring Data
Information Related to Our Business Dealings Together
EU-U.S. Privacy Shield Program
Where We Store and Process Your Data
How We Retain and Share Your Information
Security and Data Retention
Sale of Personal Information
Effective Date, Amendments
Questions or Complaints
- Headquarters: 7737 Kenamar Court, San Diego, CA 92121, U.S.A
- United Kingdom: International Parking Systems (UK) Ltd., Railway Court, Doncaster, DN4 5FB, United Kingdom
- IPS Europe SRL: Via P. Carnerini 1/A, 43123, Loc, Pilastrello (PR) Italy
IPS is a group of affiliated design, engineering, and manufacturing companies focused on low-power wireless telecommunications, payment processing systems, parking technologies, parking enforcement and management SaaS software. IPS is headquartered in the United States and operates globally, with affiliate companies in other countries including Canada, United Kingdom, Ireland and Italy. This privacy statement applies to IPS, Inc. and its affiliates below indicated (“IPS,” “we” or “us”). IPS is responsible for the processing of personal information – information about you that can directly or indirectly identify you personally – that you provide when you interact with any IPS company on its web sites (“Sites and Services”), mobile applications, other technologies described in this Privacy statement and any other sites or services under our control where this Privacy Statement is displayed. The data controller of www.ipsgroupinc.com and data collected by IPS through its web sites and business operations is IPS Group, Inc. This Privacy Notice describes how we collect, receive, use, store, share, transfer, and process your personal information, as well as your rights in determining what we do with this information.
Note that IPS also collects and uses personal information on behalf of its public and private organization customers as it provides them services. In these cases, IPS operates only on directions of these customers and the privacy statements of those organizations apply.
For example, we sell parking meters to cities, universities, and other public and private parking site operators. We also provide on-going services to assist these organizations in parking payment processing, payment refunds, and parking enforcement and tracking. In these cases, we are the service provider to these organizations and collect and use end user personal information at their direction for the limited purpose of providing the service for which our client has engaged IPS.
IPS may collect information from and about you when you visit our web sites, set up an account with IPS or use our mobile applications, or interact with us. Following are brief descriptions of the information we may collect and how we use it.
Many of IPS services are offered to business and governmental customers, in which case IPS is a service provider to those customers and this privacy statement does not apply. However, if you register for one of our mobile applications that we offer directly to end users like you, such as ParkSmarter and MyParkingReceipts, either through a web site or on your mobile device, IPS is the controller of the data and this privacy statement applies. Through your registration and our application(s) we may collect your name, email address, telephone number, username and password, vehicle information such as: make, model, color, year, license plate number, and state, and for payment processing we collect payment and credit card information. As you use these services we may also log and maintain your usage and transaction data, and we collect and process your payment information. We use these data to fulfill and improve your service, respond to your requests, and with legitimate business interest, to understand and enhance our products and services. We may use your personal information to fulfill legal obligations and protect our legal interests. With your consent, we may also use your name and contact information to market to you.
If you request services that require geolocation, such as functionality to find available parking spots near you, we will ask for your explicit consent to turn on GPS geolocation for our application during the consent process provided by your device. We only use this information to provide your requested service, and you can withdraw your consent at any time through your mobile phone location service settings.
In an effort to improve our products and services, and help ensure accuracy of sensors and equipment, from time to time in the United States we perform camera audits of our parking meter activities for our legitimate business interests. These camera audits involve taking photos of parking spots at regular intervals to validate parking meter accuracy involving parking spot vacancy status. These photos may capture vehicles and/or people when those vehicles or people occupy a parking spot being audited. We only use this information to validate accuracy of our equipment and do not log license plate numbers outside of the photo itself.
We process personal information about you that we collect either directly, through forms or data entry fields on our website that you would voluntarily fill out, through log files that show us how you use our websites and applications, or through passive collection by cookies and other data collection technologies. We use this information to fulfil your requests, provide service, improve our business and operations, and with your consent may market to you. For our legitimate business interests pertaining to security and fraud prevention, we may also collect and use information provided through cookies and other data collection technologies.
The types of personal data we process in each of these contexts is further explained in the following categories:
- Contact us and registration forms: We process your name, email address, company where you work, phone number, job function, job title, country, and any comments you provide. We use this information to fulfil your request, manage your service and our relationship, and with your consent send you messages about products and services that may interest you.
- Maintain or analyze the functioning of the website or online services
- Authenticate users of, or personalize the content on, the website or online service
- Protect the security of integrity of the user, website, or online service
- In the US to conduct marketing
We use browser session cookies, which are temporary cookies that are erased from your device’s memory when you close your Internet browser or turn your computer off, and persistent cookies, which are stored on your device until they expire, unless you delete them before that time. In some countries, such as countries in the European Union, we provide a mechanism through which you can manage your cookie preferences – our “Cookie Preferences” manager. If this Cookie Preferences manager is available in your geography, you can select your preferences by clicking on the Cookie Preferences link at the bottom of the browser web page. If it is not available in your geography, you can opt out of cookies through your browser privacy settings.
Generally, our cookies fall within one of three categories:
- Required cookies: These cookies are necessary to enable the basic features of this site to function, such as allowing images to load or allowing you to select your cookie preferences.
- Functional cookies: These cookies allow us to analyze your use of the site to evaluate and improve our performance. They may also be used to provide a better customer experience on this site. For example, remembering your log-in details or providing us information about how our site is used.
- Advertising cookies: Third-party advertisers and other organizations may use their own cookies to collect information about your activities on our sites and services and/or the advertisements you have clicked on. This information may be used by them to serve advertisements that they believe are most likely to be of interest to you based on content you have viewed. Third-party advertisers may also use this information to measure the effectiveness of their advertisements. We do not control these cookies and to disable or reject third-party cookies, please refer to the relevant third party’s website.
Software development kits: Our mobile applications contain software development kits (SDKs) that may collect and transmit information back to us or third-party partners about your usage of that mobile application or other applications on your device.
Flash cookies: Videos and other features on our site use Flash cookies to collect and store your preferences, such as volume. Flash cookies are different from browser cookies because of the amount of, type of, and way that data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here. Some cookies may be placed by third party service providers who perform some of these functions for us.
Server log files: We automatically gather server log file information when you visit our web sites. This includes IP address, browser type, referring and exit web pages, and your operating system. We use this information to manage security and prevent fraud and manage and improve our web sites and applications.
To opt-out of interest-based advertising by participating companies in the following consumer choice mechanisms, please visit:
- Digital Advertising Alliance (DAA)’s self-regulatory opt-out page http://optout.aboutads.info/ and mobile application-based “AppChoices” download page https://youradchoices.com/appchoices
- European Interactive Digital Advertising Alliance (EDAA)’s consumer opt-out page https://youronlinechoices.eu
In the mobile environment, most mobile operating systems offer device-based opt-out choices that are transmitted to companies providing interest-based advertising. To set an opt-out preference for a mobile device identifier (such as Apple’s IDFA or Android’s GAID), visit the device manufacturer’s current choice instructions pages, or read more about sending signals to limit ad tracking for your operating system here: https://www.networkadvertising.org/mobile-choices.
Please note that these settings must be performed on each device (including each web browser on each device) for which you wish to opt-out, and if you clear your cookies or if you use a different browser or device, you will need to renew your opt-out preferences.
If you apply to work at IPS, we process the resume and contact information you give us and information we may gather about you (reference and previous employer responses about your history, background checks) to review your suitability for the job to which you have applied. For our legitimate interests, we may retain your resume to determine your eligibility for future or other current positions. You can ask that we delete your resume at any time.
We collect information about you and your professional experience, education and training; such as your application/CV, your name (and any former names), postal address, email address, phone number, universities attended, academic degrees obtained, grades, professional certifications and licenses, employment history, and curriculum vitae or resume to evaluate your suitability to open positions.
Prior to making an offer of employment or a contractor position, we process personal information to conduct professional reference checks in accordance with applicable laws. If we extend an offer of employment or a contractor position at IPS to you, we will process personal information about the position to which you have been appointed, your job title at IPS, the compensation or project-based contractor rate we offer to you, your signed offer acceptance, and your starting compensation or project-based contractor rate, and your start date.
After you are hired but prior to commencement of your employment with us, we may engage service providers to conduct background checks that involve the necessary personal information processing as permitted by the laws in the location in which you reside and/or work. More details are provided to you in the context of our request to you to complete these checks.
We may use, for our legitimate interests, your name, email, telephone number, job title and basic information about you and where you work (name, address, and industry), as well as an interaction profile based on prior interactions with us to keep you up to date on the latest product announcements, updates, special offers, and other information about our services and events. This can be in the form of direct marketing email/phone calls and/or newsletters. We may also provide a hashed user ID to third party operated social networks or other web offerings (such as Twitter, LinkedIn, Facebook, Instagram or Google) where this information is then matched against the social networks’ data or the web offerings’ own databases in order to display to you more relevant information. If you no longer wish to receive marketing-related emails from us on a going-forward basis, you may opt-out of receiving these communications by clicking the unsubscribe button located in the footer of the email.
If you work for an organization that does business with us, we may use your business contact information (name, email address, phone number, and company postal mail address) to communicate about your organization’s services and business relationship, assist with returns and maintenance authorizations (RMA), respond to your customer support requests, answer your questions, and otherwise manage our relationship and business together. For our legitimate interests, we may also communicate with you about products and services we believe may interest you.
If we meet you at a trade show or other event, or if you are a participant in such an event, with your consent we may use the business contact information you provide for marketing. If you have asked us to respond to a question or request, we will use the contact information you provide to respond to your question or request.
If you visit our facilities, we may capture your image on security cameras and your contact information through our badging process for our legitimate business interests related to security.
All IPS products and applications (services) are intended for adults. We do not intentionally or knowingly collect, personally-identifiable information from children under the age of 16 and we request that individuals under the age of 16 not submit any personally identifiable information to our services.
If you become aware that a child has provided us with personally identifiable information, please contact IPS at firstname.lastname@example.org to allow us to remove any and all information relating to that child.
EU-U.S. Privacy Shield Program
IPS is a global company and processes personal data in multiple locations around the world. Regardless of location, we provide a similar level of protection to personal data. For more information about the location of your data, contact us at email@example.com. We are a participant in the EU-U.S. Privacy Shield program.
We may transfer, access, or store personal information about you outside of the European Economic Area (“EEA”), or another country that requires legal protections for international data transfer. When we do, we will ensure that an adequate level of protection is provided for the information by using one or more of the following approaches:
- Where personal information is transferred from International Parking Systems (UK) Ltd to IPS group Inc. headquarters in the USA, this transfer is subject to a contract between IPS UK and IPS Group that requires IPS Group to provide the same level of protection for the data as applies in the UK. In addition, IPS Group in the USA is fully certified as Privacy Shield compliant with the rules and requirements of that scheme.
- We may transfer personal information to countries that have privacy laws that have been recognized by the country from which the data are transferred as providing similar protections for the data.
- We may enter into written agreements with recipients that require them to provide the same level of protection for the data.
- We may rely on other transfer mechanisms approved by authorities in the country from which the data are transferred.
IPS Group, Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework.
IPS Group, Inc. is committed to subjecting all personal data received from European Economic Area and the United Kingdom in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List.
IPS Group, Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. IPS Group, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the European Economic Area and the United Kingdom, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, IPS Group, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, IPS Group, Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We do not sell or rent personal information to third parties for their own purposes, and we do not share personal information with third parties that are not owned by us or under our control or direction except as described in this privacy statement. We may share your information within the IPS group of companies. We may share your information with service providers under contract to us, as required by law, to promote safety and security/prevent fraud/protect our rights, in the case of a potential merger/acquisition/divestiture/asset sale.
- Within Our Corporate Family. We disclose PI to affiliated companies related by common ownership or control within the IPS Group of Companies to carry out regular business activities, such as to provide, maintain and personalize our sites and services, to communicate with you, and to accomplish our legitimate business purposes, pursuant to contractual safeguards.
- Service providers. We share personal information with service providers that helps us with our business activities. They only are authorized to process that information as necessary and as directed by us, pursuant to written instructions. In such cases, these companies must abide by our data privacy and security requirements.
- Required by law. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- Safety, fraud prevention, government requests and protection of our rights are all reasons where we may share personal information where we believe in good faith it is necessary.
- Corporate Transactions. If IPS is involved in a merger, acquisition, dissolution, sale of all or a portion of its assets, or other fundamental corporate transaction, we reserve the right to sell or transfer your information as part of the transaction. In such an event, you will be notified via email and/or a prominent notice on our website of any change in ownership, incompatible new uses of your personal information, and choices you may have regarding your personal information.
We take appropriate security measures to protect personal information against loss, misuse, and unauthorized access, alteration, disclosure or destruction. We also have implemented commercially reasonable technical and organizational safeguards to maintain the ongoing confidentiality, integrity and availability of the systems and services that process personal information and will restore the availability and access to data in a timely manner in the event of a physical or technical incident. IPS Group understands the importance of good information security and data stewardship, illustrating compliance through its certification to the Payment Card Industry (PCI) Data Security Standard. IPS develops, implements and sustains a wide range of policies, processes, procedures, and technical controls to keep your data secure.
Transmissions over the Internet are never 100% secure or error-free. However, we take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. It is your responsibility to safeguard any password and User ID you use to access the site and to notify us through firstname.lastname@example.org if you ever suspect that this password or User ID has been compromised. You are solely responsible for any unauthorized use of the site conducted via your password and User ID.
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice and according to our internal data retention policy, unless a longer retention period is required or permitted by law. For more information about how long we retain your data and where, contact us at email@example.com.
Depending on applicable laws and with some limitations, you may have rights to ask that we give you access to, correct or update if inaccurate or incomplete, or delete, provide you copies of, or ask that we limit our uses and sharing of your personal information. You can also ask to be informed which third parties have had access to your personal information and in some cases ask to opt out of that sharing. If you object to how we have used your personal information, you can contact us to resolve the issue, and you also have the right to complain to a regulator. We will never discriminate against you for requesting any of these rights. To contact us about any of these individual rights, opt out of marketing or to express a complaint, contact us through:
Online Form: Click here to exercise your rights
Postal Mail: “Data Protection and Privacy” at IPS Group Inc, 7737 Kenamar Court, San Diego, CA 92121
Please note that for personal information about you that we have obtained or received for processing on behalf of a customer of IPS which determined the means and purposes of processing, all such requests should be made to that entity directly. Any direct inquiries received will be forwarded to the respective IPS customer for response.
We will honor and support any instructions the customer provides to us with respect to your personal information.
At any time, you can ask us what personal information we process about you and with which third parties we have shared it. You can also request a correction or deletion of your personal information. Note that we may delete your personal information only if we have no statutory obligation or prevailing right to retain it. Also, if we delete data that is required to use our services, you may not be able to continue to use those services.
If we use your personal information based on your consent or to perform a contract with you, you may further request a copy of the information you have provided us. You may also ask that we forward your information to a third party on your behalf.
You can request that we limit or stop processing your personal information if you:
- Believe it is incorrect,
- There is no legal basis for us processing it, or you
- Object to us processing the data based on our legitimate interest.
If you do make one or more of these individual rights requests, we will do our best to fulfil the request in a timely manner (usually within 30 days) and in accordance to legal requirements and our internal policies. Depending on the request, we are obligated to validate your identity before fulfilling that request.
If you believe that we are not processing your personal information in accordance with this privacy statement or your rights, contact us directly at firstname.lastname@example.org to give us the opportunity to resolve the issue. You also can lodge a complaint with the data protection authority of the country in which you live or with the data protection authority of the country or state in which we have a registered seat.
Third Party Cookies
Third-party advertisers and other organizations may use their own cookies to collect information about your activities on our sites and services and/or the advertisements you have clicked on. This information may be used by them to serve advertisements that they believe are most likely to be of interest to you based on content you have viewed. Third-party advertisers may also use this information to measure the effectiveness of their advertisements.
These disclosures may be deemed as a ‘sale’ under the CCPA if such disclosure is for any valuable consideration, even if we do not receive any payment or discount. You can opt out of this sharing through third party cookies at the top of this page, or here.
Other Third-Party Sharing
Do not worry – we do not otherwise sell your personal information for payment or discount. We do not and have not sold any Personal Information in the preceding twelve months. This fact notwithstanding, you may have the right to opt out of any sale of your personal information.
If you do not want us to sell, rent, release, disclose, disseminate, make available, transfer, or otherwise communicate orally, in writing, or by electronic or other means, your personal information to another business or a third party for monetary or other valuable consideration,
Submit a Do Not Sell My Personal Information request via the IPS Online Form.
This statement is effective as of November 16th, 2020. We reserve the right to change this statement from time to time and in our sole discretion. We reserve the right to change, modify, add or remove portions of this statement at any time, but updated if we propose to make any material changes, we will notify you by direct communication and, or highlighting the changes on our website prior to the change becoming effective. When you visit the site, you are accepting the current version of this statement as posted on the site at that time. We recommend that users revisit this statement on occasion to learn of any changes.
In compliance with the Privacy Shield Principles, IPS commits to resolve complaints about our collection or use of your personal information. Individuals with inquiries or complaints regarding our Privacy Shield Policy and practices should ﬁrst contact us by sending an email to email@example.com.
IPS has further committed to refer unresolved Privacy Shield complaints to the TrustArc Privacy Dispute Resolution service, an alternative dispute resolution provider located in the United States. IPS has designated TrustArc to provide an independent dispute resolution body to address complaints and provide appropriate recourse free of charge to individuals.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Binding Arbitration Under certain conditions, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
If personal information about you is transferred by IPS Group Inc. the EEA to the U.S. pursuant to Privacy Shield, and you have an unresolved concern regarding personal information processing about you that we have not addressed to your satisfaction, please contact the EU authorities at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.html.
Please feel free to contact us with any comments, questions, complaints or suggestions you might have regarding the information practices described in this statement.
You may contact us electronically at firstname.lastname@example.org.
You may contact us in writing by sending letters addressed to “Data Protection and Privacy” at:
IPS Group Inc, 7737 Kenamar Court, San Diego, CA 92121.
Updated November 16th, 2020.