Smart City, Smart Parking – How One City Implemented a New Paid Parking Program that was Embraced by the Public
A city finds its downtown “free parking” situation is out of control when cars are frequently parked way beyond posted time limits, enforcement is spotty due to overworked parking personnel and irate business owners protest complain about lack of parking space turnover. When complaints pile up along with loss of revenue due to the inefficiencies of free parking, the city will consider the implementation of paid parking meters to address the problems.
We are in the middle of a new technological revolution. As the Internet of Things (IoT) becomes an increasingly prevalent force in our lives, industries from health care to agriculture are discovering just how useful smart devices can be. For city administrators often...
During a recent business trip to the UK, I was dining with my colleagues at a local eatery. After settling in at our table, the waitress asked if she could take our drink order. Surprisingly, it took a lot of back and forth to understand each other on account of our accents and to our shock and dismay, we learned that not ALL restaurants in the UK carry beer!
Being a customer service manager in this industry has given me more insight into technology’s impact on parking operations. While no one can predict the future, we can say without a doubt that the role of parking technology has evolved more in that past 10 years, than the previous 50….